Processing Time

We are committed to processing all orders within 24 to 48 hours of receiving payment. This timeframe may be slightly extended during periods of high demand or due to public holidays. Our team works diligently to ensure your order is processed quickly.

Shipping Time

Currently, we only offer standard shipping within France. The shipping time is 7 to 14 business days.

Free Shipping with Signature

We offer free shipping on all orders within France. All deliveries include a signature option upon receipt to ensure your item arrives safely at the correct address.

How to Track My Order?

Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the progress of your delivery by visiting our order tracking page and entering your tracking number. If you have any questions or concerns about your delivery, please contact our customer service.

Digital Service (Gift Card)

Our gift cards are sent via email immediately after your order is processed. You will receive an email containing the electronic gift card and all necessary instructions for its use. Please check your inbox, as well as your spam folder, to ensure you receive your gift card.

Returns and Exchanges

We accept returns and exchanges within 14 days of receiving your order. Items must be unworn, unused, and in their original packaging. For more details, please refer to our Return and Refund Policy page.